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Why does my online card payment fail?
  • 發布單位:Office of Financial Affairs

The following problems might be causing the error:

  • The issuer’s system is too busy, or the transfer of data is blocked up, lengthening the loading speed, and causing card confirmation to fail.
  • The card information you inputted was incorrect: for example, the information about you was not given correctly, the card has expired or has not been activated yet, or its expiration date was incorrect.
  • The credit card has reached its payment limit, please contact the issuing bank to increase the amount permitted, then try again.
  • You just completed the card payment, but the bank has yet to enter it into the account, so it will temporarily restrict online card payments.
  • The Visa 3-D authentication function is not stable. We suggest you switch to Mastercard or others.